挑战

在即将投产电动汽⻋（EV）之前，⼀家汽⻋制造商迫切需要对其新 ⻋型进⾏返修，以满⾜其客⼾的交付期限。

如果没有快速有效的响应，初期客⼾的订单将被延迟，从⽽对⻋辆 制造商的声誉造成重⼤损害。

随着最后期限的临近，这⼀问题进⼀步加剧，因为该国缺乏具备必 要专业资质的⻋辆技术⼈员。

Stephen Molloy, aerospace, defence and industrials director for the quality management services provider, G&P, has been re-elected to the board of the Midlands Aerospace Alliance (MAA).

挑战

检查五个国家的44辆可能导致⻋辆噪⾳和驾驶故障的潜在机械损坏 ⻋辆。

然⽽，这些汽⻋已经在欧洲各地制造并分拨到配送站。

挑战

随着产品发布在即，⼀家海外汽⻋OEM迫切需要对其新⻋型进⾏ 改装，以满⾜客⼾交付期限的要求。

如果不能快速有效的响应，最初的客⼾订单将会延迟，从⽽对⻋ 辆制造商的声誉造成严重损害。

A complex cross-border quality inspection by leading quality management provider has involved visiting five countries and inspecting 44 cars with potential mechanical issues.

Like most businesses in the UK and around the world, G&P has witnessed seismic changes to the business landscape.

Now we prepare for the future by ensuring a strong customer focus remains the priority.

挑战

QTrak是G&P独特的基于⽹络的实时质量管理IT系统，完全⾃主 开发。⽆论是在哪个制造⾏业，都能在维持质量标准的过程中充 分满⾜G&P客⼾的不同需求。

这还包括考虑使⽤该系统的不同⼈员的范围，以及使⽤该系统的 各种操作环境。

真正了解客⼾⾯临的问题和难点，从OEM或Tier 1的⻆度与具有 管理内部知识和经验的服务⽅合作被证明是⾮常有益的。

– Historical new car warranty costs at highest during the 12 months after launch
– Pressure on cost-down in manufacturing can be at odds with maintaining quality
– Manufacturers can protect themselves by addressing quality issues at source

First impressions count

All business relationships have a starting point, so getting off on the right foot is paramount.

Reacting quickly to resolve quality issues in production is especially important and G&P is a market-leader in providing cost-effective quality management provision with highly-skilled personnel who can hit the ground running.

This means G&P’s customers have the confidence that, from the outset, G&P knows their issues and how to resolve them – rapidly and with minimum fuss.

Such a good start only leaves positive impressions, more often-than-not resulting in additional activity in the future.

挑战

准确的信息对于在整个⽣产过程中保持质量标准⾄关重要，据此做出可能⾄关重要的制造决策。

然⽽，当⼈为错误产⽣于信息数据⽅程式时，⽤⼿动输⼊来⽀持决策或解决问题的数据时（如序列号或运⾏⽇期），其准确性可能会受到影响。

此外，还存在⼈⼯输⼊或复制数据所需的成本和时间等其他问题。以及当信息输⼊到不同的IT系统或从不同的IT系统输⼊信息时，这种情况会变得更加复杂。